MINISTRY OF PUBLIC ENTERPRISES STAKEHOLDER SATISFACTION SURVEY

This survey aims to establish and determine the public knowledge and awareness of the Ministry's objectives and responsibilities to better intensify and enhance its communications strategy.


Please answer the following questions

Age

Gender

Town

Level of Education

Stakeholder Group

General knowledge

Based on your knowledge of various ministry's, would you say the Ministry of Public Enterprises is recognised countrywide?

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1 - Not recognised / 5 - Very recognised

Mandate

How well do you know the Ministry of Public Enterprises core activities and functions?

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1 - Not well / 5 - Very well

How well do you know the Hybrid Governance Model?

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1 - Not well / 5 - Very well

Have you read or received any information pertaining the Ministry's objectives or activities?

Does our regulatory function promote fairness in the PE/industry/sector?

Does our regulatory functions promote stability in the PE/industry/sector?

Is MPE fostering more stakeholders to access it regulation/directives?

Is MPE responding adequately to PE/industry/sector concerns?

Do you feel MPE creates good relationships with the PE/ SECTOR/industry?

Visibility

How often do you visit the Ministry's website or social media platforms?

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1 - Not often / 5 - Very often

Would you like the ministry to better enhance its public awareness and core functions?

How would you define MPE's image?

Accessibility

Have you observed any activities under the Ministry of Public Enterprises (trade fairs/exhibitions, conferences, briefings, etc)?

What information would you like to see more of?

Which media platforms would you suggest the ministry to utilise more often?

Customer service

How would you rate the customer service of MPE?

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1 - Bad / 5 - Excellent


YOUR FEEDBACK AND PARTICIPATION IS HIGHLY APPRECIATED

THANK YOU!